Terms and conditions

Mobile APP - GSMS Remote Control

The easiest way to control our units is with our APP called GSMS Remote Control that is available for Android and iPhone. To be able to use the APP with our devices you need to create an account (locally in the APP) for each device providing phone number to the SIM-card in the device and password for the device. This data is saved locally on your phone and not transmitted of your phone to any servers but will be forwarded to your phones SMS APP used to send commands (SMS) to the devices. If you want to delete this data you can at any time uninstall the GSMS Remote Control APP or delete the account created in the APP.

Payment

All products remain Pierr Automatik AB's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents permission to buy from Pierr Automatik AB. All transfers conducted through Pierr Automatik AB are handled and transacted through third party dedicated gateways to guarantee your protection. Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Payment with Payson. On this webpage payments are handled by Payson in a simple and secure way. You do not need to have a Payson account to make a transaction with Payson. Payson cooperates with VISA, MasterCard and many Swedish and international banks that support direct payment, Swedbank, Handelsbanken, SEB, Nordea and Danske Bank. Payson has strict security requirements and are PCI-certified by Trustwave, a international organisation for secure e-commerce. All traffic is 128 bit SSL encrypted and card transactions builds upon 3D-secure technology. Payson started 2004 in Sweden and millions of people have used Payson as a wellknown paymentservice on the internet. Read more at www.payson.se/en/.

Delivery

We ship worldwide using DB schenker (GLS). In normal conditions orders will be shipped within 3 business days after purchase and the package will usually arrive 4-8 days within Europe, longer to other parts of the world, but please allow up to 3 weeks as local customs and other circumstances can delay the delivery.

Returns

Please contact Pierr Automatik AB before returning any products. It is appropriate that the customer controls the delivery to verify that it is accurate and error free. In the case of a complaint, the customer contacts Pierr Automatik AB and gives relevant information and the reason for the complaint. The customer have the right to return the product within 30 days after delivery. If the product is damaged or misused the product cannot be returned. Note that the return shipping is paid by the buyer and that shipping and handling costs is non-refundable.

Returning a package

If a returned product is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Pierr Automatik AB is not responsible for any return customs charges. Any charges incurred are the responsibility of the customer.

Transport damage

If the product is lost or you, upon receiving it, notice that the product has been damaged during transport, you should immediately report this to us.

Warranty

Pierr Automatik AB offers a 2-year warranty on all of our products and in the case of a product malfunctioning after normal use. The warranty does not include faults by incorrect usage, incorrect installation, outside circumstances like over voltage due to for example thunder, faults in the 4G (LTE) network, water damage, fire etc. Warranty does not include changes made to the 4G (LTE) network or other external services regarding for example technical functionality or changed contract terms. The product will be repaired or replaced with a replacement unit and resent to the customer free of charge if compliance to warranty and provided with purchase documents. Any charges for removing the unit, travel costs, downtime and other related costs is not covered by the warranty. Return shipping is not covered by warranty and should be paid by the customer.

Cookies

This site uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, cannot contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer. The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use this site without troubles you need to have cookies enabled. The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On this site we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Personal Information

All personal information you provide us with or that we obtain will be handled by Pierr Automatik AB as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you. The information you provide is only available to Pierr Automatik AB and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Pierr Automatik AB to delete or correct the information held about you. By accepting the Pierr Automatik AB conditions, you agree to the above.

Force Majeure

Events outside Pierr Automatik AB's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Pierr Automatik AB is released from Pierr Automatik AB's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.